Returns & Exchanges
At Vinlighting, we want you to be completely satisfied with your purchase. If your new lighting fixture isn't a perfect fit for your home, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack the item in its original packaging, ensuring all hardware, instructions, and protective materials are included.
Ship the Item
Affix the provided shipping label to the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned fixture, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
